Refunds
Refunds and cancellation.
What you pay for is the work. If the work has not been done, you are not charged for it.
Last updated: September 21, 2026
You can cancel within three business days
You may cancel your agreement with SCII for any reason within three business days of signing it, and receive a full refund of anything you have paid. You do not have to give a reason. Tell us in writing at info@scii.pro, or call (972) 330-0088 and we will confirm it in writing to you.
What your payment covers
A Full Credit Sweep is one initial sweep across your credit file plus three further dispute rounds — four in total. You pay once, when you sign, and work begins on the first round as soon as the payment reaches us.
That one payment covers all four rounds. There is nothing further to pay at any point. Rounds two, three and four are run whenever you come back for them — there is no deadline and no extra charge, and rounds you have not used stay available to you.
If you change your mind after the three days
If we have not yet prepared and filed your first round, we refund your fee in full, to the card or account it came from, within ten business days.
Once we have prepared and filed your first round, the fee has been earned — that work has been done and cannot be undone. Your remaining rounds stay available to you at no charge, whether or not you use them.
What is not refundable
Once your first round has been prepared and filed, the fee is not refundable. The work has been done at that point, and it cannot be un-done.
We also do not refund on the basis of the outcome. SCII does not promise any particular credit score, any specific removal, or any result from a dispute, and we say so before you sign. Information that is accurate, current and verifiable cannot be removed by us or by anyone else. What you are paying for is the disputes being prepared, filed and followed up — and that is what we refund against.
How to ask for a refund
Email info@scii.pro or call (972) 330-0088. Tell us your name and the reference on your agreement. You can also write to us at the address below.
We respond within two business days. Approved refunds are returned to the original payment method within ten business days of approval — to the card you paid with, or to the account the transfer came from. We do not refund to a different account than the one the money came from.
Please talk to us before disputing a charge
If something has gone wrong, contact us first. Almost everything is quicker to fix directly than through your bank, and we would rather resolve it than have you wait on a dispute process.
Who you are contracting with
Shakti Credit Intelligence Inc.
5900 Balcones Drive #100, Austin, TX 78731
(972) 330-0088 · info@scii.pro